Payment & Cancellation Policy

Please contact Kathleen if you have any questions.

When booking an appointment, you are agreeing to receive services by Kathleen Brown.

You agree for yourself or for the person for whom you have purchased services that any and all information provided is subject to the service recipient’s interpretation.

By scheduling and/or paying for any service offered through www.kathleenbrownpsychicmedium.com or www.thefireflymystic.com and/or communicating with Kathleen Brown in any fashion you are attesting that you have read this legal disclaimer and these terms of service. Further, you attest that you understand and willingly enter into, agree with and accept the following:

1. Kathleen Brown’s Sessions are scheduled and paid for in advance. 
   
2. Sessions may be cancelled with a 100% refund if the cancellation is in writing/email to Kathleen Brown and with a 48 hour notice.
   
3. Within a 24-hour notice all Sessions may be re-scheduled with no penalty. Contact Kathleen Brown / www.kathleenbrownpsychicmedium.com.
   
4. Any session cancelled with less than a 48hr notice is subject to no refund.
   
5. No refunds will be issued for Gift Certificates.
   
6. Gift Certificates are transferable but not refundable.
   
7. Purchased Gift Certificates Lost will not be replaced.
   
8. Purchased Gift Certificates are transferable.
   
9. Donated Gift Certificates will not be honored past the expiration date and have no cash value.
   
10. If alternate payment arrangements have been made and payment is not forthcoming, interest will be charged monthly on unpaid services effective the date of the appointment. 

Thanks very much for visiting.
Kathleen Brown